In this assignment, we will examine customer service, use of technology, and recognition programs in your chosen organization. This work will be part of your final Customer Service Plan.
Part I: Examine the customer service in your organization
In relation to this module’s content, observe and describe the following as you would view it from the customer’s perspective:
Part II: Use of technology
Describe your company's use of technology. Address the following in your description:
Describe the systems, procedures and policies in place and provide specific examples of these being followed.
Part III: Recognition programs
Analyze how your company shows recognition and appreciation for the customer.
The paper should be 1-2 pages in length, double spaced with a font size not larger than 12 point, New Times Roman.
Correct APA formatting is required, including proper references and in-text citations.
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